First, make sure you’re entering the verification info correctly – account number, social security number and last name. Note: Your member number is not always an account number. Look at your membership card or online banking for your full account numbers.
If you’re entering the verification information correctly please contact Heartland at (651) 451-5160 or (800) 813-9185 for assistance. The information you enter must match the information we have in our system or your registration will be denied