You can call us at (651) 451-5160 or (800) 813-9185 during regular business hours.
Or, after hours you can access the mobile banking site on a computer at https://m-heartlandcu.financialhost.org or download the app to another device and enter your password incorrectly 3 times and your account will be locked. Once you find your phone, or if you get a new phone/device and you download the app again you can call us to unlock your mobile profile.
Keep in mind, once you lock your app you will not be able to access it on any device.
If you feel the person who stole your phone knows your verification information, your social security number, account number and zip code make sure to lock the account as described above then contact us at (651) 451-5160 or (800) 813-9185.
